Thank you for buying our courses. We ensure that our users have a
rewarding experience
while they discover, assess, and purchase our courses, whether it is
an instructor-led
or self-paced training.
As with any online purchase experience, there are terms and
conditions that govern the
Refund Policy. When you buy a training course on Abstract Certification, you
agree to our Privacy
Policy, Terms of Use and refund policy.
Our refund policy is
as follows:
Cancellation & Refunds: Online Training
For Self Placed Learning:
Raise refund request within 7 days of
purchase of course.
Money back guarantee is void if the participant has accessed more than
25% content or
downloaded the E-Book. Any refund request beyond 7 days of purchasing
the course will not be
accepted and no refund will be provided.
For Instructor Led Training:
Raise refund request within 7 days of purchase of course. Money back
guarantee is void if
the participant has accessed more than 25% content of any e-learning
course or has
attended Online Classrooms/received recordings for more than 1
day.
Also, In case a user downloads the E-Book for the course the money
back guarantee will
be void. Any refund request beyond 7 days of purchasing the course
will not be accepted
and no refund will be provided.
For Post Graduate Programs:
Raise refund requests within 7 days of purchase of the postgraduate
program. The
Money-back guarantee is void if the participant raises any refund
request beyond 7 days
of purchasing the course. Refund requests after the 7 day period
will not be accepted
and no refund will be provided. Notwithstanding the above, the
booking fee paid by the
participant towards securing his/her seat in a program shall be
non-refundable under all
circumstances.
For SkillUp Premium Certificate:
The fee paid by the participants towards purchasing the SkillUp
Premium Certificate for the SkillUp Courses shall not be refundable
under all circumstances.
Cancellation & Refunds: For CSM, CSPO, PSM, PSPO programs
Abstract Certification Solutions, reserves the right to postpone/cancel an
event, or change the
location of an event because of insufficient enrollments, instructor
illness or force
majeure events (like floods, earthquakes, political instability,
etc)
In case Abstract Certification Solutions
cancels an event,
100% of course fees will be refunded to the delegate if the
refund raise request is
within 10 days of purchase of course. However travel, logistics
or any personal
expense incurred by learners/participants will not be refunded.
In case Abstract Certification Solutions
cancels/postpones an
event, the participants who are ahead of 10 days of purchase, of
course, will be
rescheduled to any upcoming batch without any extra charges.
If a cancellation is done by a
delegate 10 business
days (or more) prior to the event, 10% of the total paid fee
will be deducted and
the remaining amount will be refunded to the delegate.
If a cancellation is done by a
delegate within 10
business days (or less) of the event, no refunds will be made.
No refunds or credits will be
available for
participants who fail to attend both days of the course.
Refund request can be initiated in two ways
From my orders section, by
clicking on “Initiate
Refund” against specific item of an order. This will work when
item quantity is one.
In case item quantity is more
than one, please
reach out to our support team through our Help & Support
section on the website.
Refunds: Duplicate payment
Refund of the duplicate payment made by the delegate will be
processed via the same
source (original method of payment) in 10 working days post
intimation by the customer.
Abstract Certification reserves the right to revise the terms & conditions
of this policy
without any prior notice.
Note: All refunds will be processed within 10
working days after the
refund request is approved by Abstract Certification.
Thank you for buying our courses. We ensure that our users have a rewarding experience while they discover, assess, and purchase our courses, whether it is an instructor-led or self-paced training.
As with any online purchase experience, there are terms and conditions that govern the Refund Policy. When you buy a training course on Abstract Certification, you agree to our Privacy Policy, Terms of Use and refund policy.
Our refund policy is as follows:
Cancellation & Refunds: Online Training
For Self Placed Learning:
Raise refund request within 7 days of purchase of course. Money back guarantee is void if the participant has accessed more than 25% content or downloaded the E-Book. Any refund request beyond 7 days of purchasing the course will not be accepted and no refund will be provided.For Instructor Led Training:
Raise refund request within 7 days of purchase of course. Money back guarantee is void if the participant has accessed more than 25% content of any e-learning course or has attended Online Classrooms/received recordings for more than 1 day.
Also, In case a user downloads the E-Book for the course the money back guarantee will be void. Any refund request beyond 7 days of purchasing the course will not be accepted and no refund will be provided.
For Post Graduate Programs:
Raise refund requests within 7 days of purchase of the postgraduate program. The Money-back guarantee is void if the participant raises any refund request beyond 7 days of purchasing the course. Refund requests after the 7 day period will not be accepted and no refund will be provided. Notwithstanding the above, the booking fee paid by the participant towards securing his/her seat in a program shall be non-refundable under all circumstances.
For SkillUp Premium Certificate:
The fee paid by the participants towards purchasing the SkillUp Premium Certificate for the SkillUp Courses shall not be refundable under all circumstances.
Cancellation & Refunds: For CSM, CSPO, PSM, PSPO programs
Abstract Certification Solutions, reserves the right to postpone/cancel an event, or change the location of an event because of insufficient enrollments, instructor illness or force majeure events (like floods, earthquakes, political instability, etc)
Refund request can be initiated in two ways
Refunds: Duplicate payment
Refund of the duplicate payment made by the delegate will be processed via the same source (original method of payment) in 10 working days post intimation by the customer.
Abstract Certification reserves the right to revise the terms & conditions of this policy without any prior notice.
Note: All refunds will be processed within 10 working days after the refund request is approved by Abstract Certification.